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Returns and Complaints

Asian Sports will exchange or refund merchandise in new, unused condition that has been purchased through our website within 3 days of product receipt, accompanied by the original sales receipt.

If for any reason you wish to cancel an order, please do so within 24 hours of placing the order. If you cancel your order before your product has shipped, we will refund the entire amount.

If you have received the product, it will be eligible for replacement, only in cases if you have received a defective product or wrong product delivered.

 In case the package is damaged on receipt, you must mention the same on the courier copy and report it to us immediately along with an image of the damaged product.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Also report the matter to us.

You may avail a full refund of the purchase price if the item is considered fit for resale. Original packaging must be returned with the product for a refund. On evaluation, if we believe that the product cannot be resold as a new product by us, refunds may be lesser than your purchase price or denied entirely. Return shipping costs will have to be bear by the buyer, if the buyer decides to return the product which does not have any defect/wrong product delivered.

Return shipping costs can only be refunded where we have sent the wrong goods in error. We recommend that you use a reputable courier company. We cannot accept responsibility for the returned goods until the product is received back by us.

Asian Sports reserves the right to limit or refuse the return of certain merchandise in certain cases such as:

  • Any product purchased through our 'Special Order' option
  • Any product where the warranty has been registered
  • Customised equipment and apparel
  • Assembled or altered components
  • Original product tag & packing has been damaged/altered
  • Free goods, received as part of a promotional offer or a sale
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